Experienced, established UK global subscriptions management bureau meeting individual needs with a personal service
With forty years’ experience, Quadrant looks after over 400 titles and 3,500,000 subscribers on behalf of business, consumer, professional and science publishers. Working with worldwide leaders in print and digital, Quadrant develops tailored solutions, with a truly web-first culture.
As well as international subscriptions management, we provide value-added subscription services for digital and print publications, designed to aid subscriber acquisition and retention strategies. This includes a Telephone Cancel Saves and E-Commerce Abandon Saves service, bespoke Next-Generation E-Commerce Platform for titles, One-Click Renewals, and Web Chat. Data Mining and Business Intelligence Reporting are also among the extra services we provide.
Our global service comes from contact centres in Sussex, Missouri and Manila. Our unique single view customer service application is a real time platform with live availability 24-7. Clients or our agents can access their own databases globally on one single platform. The focus is on continued investment in technology and partners to allow immediate, real time access.
Quadrant was one of the first subscription bureaus to achieve full accreditation (Level 1) on the Payment Card Industry Data Security Standard (PCI-DSS). This highest level of security, combined with the ability to work in multiple currencies and across global tax regimes, gives enormous advantages to publishers working across borders.
Contact our dedicated and highly experienced team for more information on
01444 445 517 or firstname.lastname@example.org.