Subscriptions Management

Global Subscriptions Management Services to Retain and Grow Subscribers

Your aim is to maintain and grow your customer base. We provide the services and systems to help you do this, using our experience and skills to deliver a bespoke subscription service across all media types. Our aim is a ‘web first’ culture for subscription marketing and subscription fulfilment services.

Only Quadrant operates a truly global single database solution for customer service and order management – eCustomerView. This is a customer-centric single view with real time processing, regardless of where in the world you are.

We offer dedicated and accessible account management. This subscriptions management is not based just in the UK – global customer service comes from three contact centres in the UK, US and Philippines.

We were one of the first subscription bureaus to achieve full accreditation on the Payment Card Industry Data Security Standard (PCI-DSS). You can be reassured that data security is a top priority.

  • 40 years’ experience in worldwide subscriptions management and fulfilment
  • Print, online, digital – and bundled combinations
  • Over 400 titles – broad mix of circulation types
  • Single global database solution
  • Over 3,500,000 active subscribers and 10,000,000 customer records on file
  • Processing over £225 million a year across 22 currencies
  • PCI-DSS level 1

Contact our dedicated and highly experienced team for more information on
01444 445571 or email sales@airbusonline.com.